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Smart Rewards - Beauty With Benefits

Unlock Exclusive Perks When You Shop Smart!

Earn Points !

Every Purchase

Earn points for every pound spent On Smart Beauty Platform

Refer a Friend

Get rewarded when friends shop with your referral.

Follow & Share

Gain points by interacting on social media.

Write a Review

Share your thoughts and earn points.

Join our rewards program and enjoy every step of your hair color journey.

Member-Only Benefits:

Early access to special sales
Bonus point events
Surprise loyalty gifts

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Redeem Your Rewards:

Turn your points into exclusive discount and free products

Frequently Asked Questions

How do I join the rewards program?

If you already have a Smart Beauty account, you’re automatically enrolled. New customers can join by creating an account.

How do I earn points?

Earn 3% of your order value (excluding gift cards and delivery fees) back in points. If the value is less than 0.5, no points are awarded. Values between 0.5 and 1.0 give 1 point, and amounts above 1.0 are rounded up. Example: A £125 order earns 4 points.

 

How much are my points worth?

Each point equals £1.

Can I redeem points on all products?

Points can be redeemed on any Smart Beauty product, excluding gift cards.

Where can I see my points balance?

Log in to your account and check the rewards section for your balance.

Do my points ever expire?

No, your points won’t expire.

What happens if I return a product?

Points for returned items will be deducted from your total.

Do I earn points from purchases at other retailers?

No, points are only earned from purchases made on smartbeautyshop.com.

How does the birthday gift work?

Add your birthday in your account and receive a special 30% discount during your birthday week. The discount is sent via email and cannot be used with other promotions or for gift card purchases.

Where can I find the terms and conditions for the rewards program?

You can access the full terms and conditions [here].

Terms and Conditions

1. TERMS USED IN THESE TERMS AND CONDITIONS:

  • SMART BEAUTY Rewards Program Developer and Maintainer by MR Brands Limited. Company Number: 10198809. 9 Spring Street, Chipping Norton, OX7 5NN.

1.1  Programme — Smart Beauty Rewards Program, which provides its members the following benefits: 

–          A 30% discount on birthdays. This discount is not summed up with other discounts and offers available on the website at the time. Does not apply to gift cards, travel-size products and products marked with the label “NEW”; 

–          Receiving 3% of the amount of each order in points;

–          Attracting a friend and getting extra 3 points;

–          Completing tasks and getting extra 1 point.

1.2 Programme Website — Smart Beauty website www.smartbeautyshop.com intended for use by Programme Members.

1.3 Identification Number — the unique identifier of a Member is the e-mail address (ID number) of the registered profile.

1.4 Programme Member — a member of the Smart Beauty Rewards Program; one can become a member by registering at www.smartbeautyshop.com.

1.5 Member Account — the Member’s profile on the Programme Website, where the Member can log in to view his/her orders, wish list, product reviews posted in the online store, sign up for newsletters, see his/her registered information as well as the number of points accrued, and receive other services included in the Smart Beauty Programme. The Programme Member is responsible for the accuracy of the information registered in his/her Member Account.

1.6 Application Form — an electronic registration form that an individual completes to join the Programme. By completing the online registration form on the Programme Website, the person confirms his/her consent to become a Programme Member. If a customer already has a profile with the www.smartbeautyshop.com store, he/she will automatically become a member of the Smart Beauty Rewards Program, and no account re-verification will be required. 

1.7 Terms and Conditions — these Terms and Conditions, which set out the provisions and procedures for the operation of the Programme and which are binding on Programme Members. Terms not defined herein shall be interpreted in accordance with the relevant laws and regulations of the United Kingdom.

1.8 Privacy Policy — information about the processing of personal data of a Programme Member. The Programme’s Privacy Policy is available here: https://smartbeautyshop.com/privacy-policy/

2. REGISTRATION FOR THE REWARDS PROGRAM

2.1 Registration for the Rewards Program takes place on the www.smartbeautyshop.com.com website. 

2.2 The registration of a User is completed once the User has correctly filled in the registration form and received a confirmation e-mail from Smart Beauty stating that the registration has been successfully completed. 

2.3 A customer who already has a profile on the www.smartbeautyshop.com.com site is not required to re-register for the Rewards Program. A User automatically becomes a Member of the Smart Beauty Rewards Program, and no account re-verification is required. In this case, the accrual of points starts from orders placed since 01.10.2024.

2.4 A User who is a Member of the Rewards Program can accrue Reward points in accordance with these Terms and Conditions and exchange them later for products.

3. REWARDS PROGRAM BENEFITS AND CONDITIONS FOR THEIR USE

3.1 Points can be accrued by Smart Beauty Rewards Program Members only.

3.2 Accrued points can be used as a means of payment for purchasing products. 1 point is worth GBP 1.00. 

3.3 Birthday Discount — A 30% birthday discount is automatically applied at checkout when the member adds items to their basket during their birthday week. The birthday discount is valid for a total of 7 days—5 days before the Programme Member’s birthday, on their birthday and the day after. The discount is applied only to the purchase of full-size products and does not apply to gift cards, travel-size products or products marked with the label “NEW.” This discount cannot be combined with other discounts or promotions, and it is non-transferable. 

3.4 Earning Points — when placing an order, a Programme Member receives 3% of the order amount back in points and can use them to receive discounts on future purchases. Points are calculated as follows: after a successful order, the customer receives points worth 3% of the principal purchase amount, excluding delivery costs and gift cards.  

For example, for a purchase of GBP 125, the customer will receive 4 points. 
f the points are less than 0.5, no points are awarded. 
If the points are 0.5 or more, they are rounded up to the nearest whole number. 
For example: 
0.23 points → 0 points awarded 
0.5 points → 1 point awarded 
0.73 points → 1 point awarded 
1.0 points → 1 point awarded 
1.12 points → 2 points awarded 

Accrued points are credited to the User’s account after the order is confirmed as completed within 1-3 business days. 

3.5 Completing Tasks and Getting Extra Points 

Successful completion of each task earns up to 4 extra points.

3.6 Attract Friends — for every friend attracted who has successfully placed an order, the customer receives 3 points. Programme Member will receive 3 points when their referred friend places an order of 30 GBP or more. Points will be credited to accounts after the order is confirmed as completed and friend will get 15% off their first purchase. 

3.7 Administrator-approved Review — leave a review for the product purchased and receive 1 point. Points will be awarded after the website administrator has validated the review.  The review has to be product-related and at least 1 sentence long.  

4. REDEMPTION OF POINTS

4.1 The points accrued by a customer may be used as a means of payment for the purchase of products available in the online store. If the accrued points do not cover the full price of the product, the customer can pay the remaining amount using other payment methods. In this case, the points earned from this order will be calculated from the part of the purchase for which the points were not used. The customer can redeem the points and continue to add other products to the cart, paying for them as usual.

4.2 Validity Period of Accrued Points — the accrued Reward Points are valid indefinitely, until Smart Beauty has specified otherwise in the manner set out in the Terms and Conditions.

4.3 Exchange of Accrued Points for Cash — the accrued Reward Points cannot be exchanged for cash. A user can purchase Smart Beauty products with Reward Points, redeeming up to one hundred per cent of the value of the product. The value of a particular product in Reward Points is indicated on the Rewards Program Website — the product price.

4.4 Cancellation of Accrued Points — the accrued points for products purchased may be cancelled if a user returns any of the products received.  

4.5 Reward Points are credited immediately upon the completion of the actions specified in these Terms and Conditions.

4.6 A User can check the balance of the accrued Reward Points in his/her Member Account, in the navigation bar. 

5. GENERAL PROVISIONS

5.1 These Terms and Conditions constitute a distance contract between Smart Beaut yand a Programme Member regarding the Rewards Program benefits that Smart Beautyis obliged to provide in accordance with these Terms and Conditions. These Terms and Conditions set out the principal rights and obligations of the parties and other relevant provisions. Upon commencement of participation in the Programme, the Smart Beauty customer enters into a distance contract with Smart Beauty based on the following conditions. Before entering the Programme, the Programme Member is informed of the terms and conditions and undertakes to comply with them.

5.2 Although these Terms and Conditions provide a number of benefits to a Programme Member, its main benefit is the accrual of points and their redemption for products.

5.3 Smart Beauty shall not be liable for the User’s losses caused by mistake, misinterpretation of these Terms and Conditions or misunderstanding of their content.

5.4 Smart Beauty reserves the right to amend these Terms and Conditions or cancel the Programme by giving a one-month notice to Programme Members, sending an e-mail to the e-mail address provided by the Programme Member and posting the changes on the Programme Website. If a Programme Member does not agree to the amended Terms and Conditions, the Programme Member must notify of this within one month, sending a notice of withdrawal to care@smartbeautyshop.com.com, stating the Member’s first name, surname and the e-mail address used for registration in the Programme. 

5.5 The Programme Member’s data will be processed to ensure his/her participation in the Programme. By entering the Programme, the Programme Member acknowledges that he/she has read the Privacy Policy, which can be found here: https://www.smartbeautyshop.com.com/uk/privacy-policy.

6. REGISTRATION AND ACTIVITY OF A PROGRAMME MEMBER

6.1 The Programme is open to private individuals who are at least 13 years old and who have successfully completed the registration form on the Smart Beauty website and confirmed the registration e-mail sent to the e-mail address of the Programme Member indicated in the registration form.

6.2 Participation in the Programme is free of charge.

6.3 When registering on the Smart Beauty website, a Programme Member is obliged to identify himself/herself. Upon registration, a registration confirmation e-mail will be sent to the registered e-mail address of the Programme Member. Upon confirmation of the e-mail, the Programme Member can start enjoying the full benefits of the Programme. If the registration form is filled in incompletely or the registration confirmation e-mail is not confirmed, Smart Beauty reserves the right to block the prospective member’s account until the deficiencies are corrected.

6.4 The completed application form is registered immediately, and the registration confirmation e-mail is sent to the Programme Member’s e-mail address. Once a Member is registered in the Programme and has confirmed the registration confirmation e-mail, he/she can monitor his/her account status and take advantage of other special benefits on the Programme Website. 

6.5 One Member Account can be registered per person per e-mail address, and only the person who has completed the application form and agreed to the terms and conditions can participate in the Programme.

6.6 In the event of any breach, Smart Beauty reserves the right to temporarily close the Member Account until the situation has been clarified.

6.7 Smart Beauty reserves the right to temporarily block or close the account of an existing Member if fraudulent activity is detected, as well as not to register a new Programme Member if facts are found about the previous fraudulent activity of the particular person within the scope of this Programme. Fraudulent activities may be defined as both activities relating to fraud and other activities that may interfere with the operation of Smart Beaauty, the Programme or the Programme Website and/or cause direct or indirect damage or loss.

6.8 Smart Beauty reserves the right to change the range of products and services included in the Rewards Program without prior notice. We will notify you of any significant changes or updates in the News section of the Rewards Program Website.

Customer Service

The Programme Member can contact Smart Beauty

by e-mail to care@smartbeautyshop.com.com

by calling: 0800 500 3134

or by sending a letter to the registered address 9 Spring Street, Chipping Norton OX7 5NN

7. CLOSING PROVISIONS AND DISPUTE SETTLEMENT

7.1 A Programme Member is obliged to use the benefits granted to him/her in good faith and not to pass on the Programme Member’s identification and Member Account access data to third parties. Smart Beauty shall not be liable for any losses resulting from the malicious acts of a third party.

7.2 In the event of any changes to personal data, the Programme Member should contact Customer Service by writing a e-mail to care@smartbeautyshop.com.com or calling 0800 500 3134.

7.3 Participation in the Programme may be terminated at the initiative of a Programme Member and/or Smart Beauty. The Programme Member may terminate his/her participation in the Programme, informing the Smart Beauty Customer Support Centre using the contact details provided in these Terms and Conditions.

7.3 These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.

7.4 All disputes relating to these Terms and Conditions shall be settled by negotiation. If no agreement is reached, disputes shall be settled in court in accordance with the laws of the United Kingdom.

7.5 If a court or other competent authority deems any provision of these Terms and Conditions to be unreasonable or unfeasible in whole or in part, the remaining sections of these Terms and Conditions shall remain valid and binding.

7.6 If a Programme Member believes that Smart Beauty has violated these Terms and Conditions or other relevant laws and regulations and this has affected the Programme Member’s ability to exercise his/her rights, and such situation cannot be resolved through negotiations, the Programme Member may submit an application to the Citizens Advice:

Citizens Advice consumer helpline on 0808 223 1133 and may speak to a Welsh-speaking adviser on 0808 223 1144

8. PROCESSING OF PERSONAL DATA

8.1 The personal data of a Programme Member will be used to identify the Programme Member, to receive, process and deliver orders, to prepare accounting documents, including invoices, to refund overpayments and to refund payments for returned goods, to administer financial and other obligations arising from these Terms and Conditions and other documents related to cooperation between the parties, as well as for the use of the services offered on the Smart Beauty website. For more information on the processing of personal data, please read the Privacy Policy: https://www.smartbeautyshop.com.com/uk/privacy-policy.